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Survey results reveal that Britain’s IT managers are spending more than 5 million hours a year searching for lost emails. An independent survey carried out by e-Media, reveals that email is today considered the single most important communication medium in business, but that the majority of email filtering systems are wasting huge amounts of IT resources in searching for valid emails caught in spam filters. This is costing companies over £140 million in staff costs.

A survey, of more than one hundred ICT managers, revealed an alarming lack of confidence in the ability of spam filters to distinguish between spam and valuable email traffic: 54% of respondents check email quarantines at least daily and 22% check it a few times a week.

The reason for the level of nervousness and time wasted scanning for emails that had been incorrectly trapped is evident in the 60% of respondents who said they had lost important legitimate emails, which had been mistakenly caught in spam filters at least once a month - and in many cases this was a daily or weekly occurrence.

These figures illustrate the inefficiency of the majority of anti-spam solutions. What is perhaps surprising is that email filtering products have been around for over a decade but they seem to have evolved less slowly than the ability of the spammers to elude them. IT Managers are constantly under pressure to provision as 24/7 spam-free email service and ensure legitimate email is not lost.

We think this indicates the need for a new innovative approach to email management, one that - like our own solution, that blocks emails at the source and offers 98% guaranteed protection against spam with no false positives or quarantines, and 100% protection from known viruses. Audit logs are created for every e-mail sent to or from your organization. Search for e-mail based on date, time, sender, recipient, subject, e-mail type or size.

For more features and information about BtL’s Security Software click here.

Newsletter October 2008