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Voice Services \ Telephone Systems \ Mitel Business Phone Systems \ Mitel 3300 ICP

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Mitel 3300 ICP (Integrated Communications Platform)

The Mitel 3300 Integrated Communications Platform (ICP) provides enterprises with a highly scalable, feature rich communications system designed to support businesses from 30-60,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless gateway. Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN. The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.

Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the 5230 IP Phone - integrating two of the most used business tools (PDA and phone) to deliver real benefits to the user.

The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).

Features

Wireless Voice and Data: The 3300 ICPs integrated wireless gateway enables mobile users to access voice and data services equal to the wired desktop anywhere in the enterprise. Both 802.11 wireless and IP DECT are supported.
Speech-Enabled Applications:The 3300 ICP supports Mitel Speech Server Unified. Messaging including attendant, directories, mobility and voice portals.
Collaboration:The 3300 ICP supports Mitel Your Assistant, the PC-based real-time communications tool that provides a single, unified interface for call handling, integrated communications and collaboration.
Video Conferencing:The 3300 ICP supports Mitel Voice First Application, the one touch video conferencing thats as easy to use as dialing a phone.
Teleworking: The 3300 ICP integrates support for the Mitel Teleworker Solution. This simple, secure, plug and work solution enables transparent access to the corporate voice network from any location with broadband Internet access.
Messaging: The 3300 ICPs embedded voice mail is a flexible, cost-effective solution supporting centralized voice mail and multi-level auto-attendant. The 3300 ICP also supports the Mitel Messaging Server which provides enhanced voice mail as well as integrated and unified messaging.
ACD and Contact Center Applications: The 3300 ICP includes embedded automatic call distribution (ACD) and supports the Mitel 6100 Contact Center Solutions suite of modular, web-centric contact center applications.
Resilient, robust switching.
Support for industry standard networking protocols such as Q.SIG and DPNSS.
500+ telephony features.
Web-based user interface that allows for easy programming of desktop phones.
Hot desking, allowing users to change any extension to their own.
802.3af compliance for power over Ethernet.
Industry standard APIs and support for third-party applications through MiSN.
Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones.

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