3com, Communications and Networking, inbound, audio conferencing, data network, broadband, small business phone systems, business phone systems, calling cards, BCM, call centre, Countries, adsl, cheap international, telephone system, data network, international calling cards, call centre, inbound, nortel, England, small business phone system, NGN, web security, Worldwide, 3com, cheap mobile calls, business phone system, international calling cards, phone system, email security, phone systems, cheap international, Retail, Business and Economy, United Kingdom, BCM, VOIP, ipvpn, email security, Counties and Regions, audio conferencing, avaya IP phones, mobile, broadband, web security, Regional, phone system, telephone system, nortel, NGN, Norstar, mobile, Norstar, IP Office, avaya IP phones, cheap mobile calls, VOIP, ipvpn, Call Centre, Disaster Recovery, Business to Business, adsl, Internet and World Wide Web, calling cards, IP Office,

cheap mobile calls, Countries, Counties and Regions, Business to Business, BCM, 3com, IP Office, calling cards, audio conferencing, inbound, international calling cards, Communications and Networking, cheap mobile calls, email security, business phone system, nortel, Norstar, web security, web security, Regional, phone systems, mobile, international calling cards, telephone system, Norstar, ipvpn, calling cards, business phone systems, phone system, Disaster Recovery, email security, broadband, audio conferencing, England, small business phone system, cheap international, broadband, Business and Economy, adsl, mobile, Call Centre, ipvpn, small business phone systems, call centre, call centre, 3com, adsl, avaya IP phones, VOIP, NGN, inbound, avaya IP phones, data network, data network, BCM, cheap international, nortel, IP Office, Worldwide, United Kingdom, NGN, Retail, phone system, telephone system, Internet and World Wide Web, VOIP,


Customer Portal | Contact us | 0800 011 4088
Customer Portal

Customer happiness is key to BtL’s continued success. BtL currently enjoys over 95% customer retention and we aim to keep it that way whether you're on the small side of SME or a multinational organisation.
Once we have been fortunate enough to win your trust we aim to keep it.As part of our strategy to improve the level of service we offer to our customers, we are pleased to introduce our range of self service portals available 24x7.




Support Suite
BtL’s main portal is our trouble ticketing system where you can track the progress of any fault, MAC’s or new service provision across our entire product range. You can also create new tickets, add replies and review your complete ticket history.

Click here to login
Online Billing
BtL are able to bill all our services on a single bill with detailed site analysis and itemisation. This is available for cross charging as well as an online archiving of all your bills. You are also able to run queries to find specific calls.


Click here to login
FeaturePlus
The FeaturePlus portal is an essential part of this service. Once you start using it you will probably find it to be an essential application that you use frequently. From here you can easily manage all of the features on your phone and quickly review call logs.

Click here to login
Platinum NGN
The portal for administering you're Platinum NGN service can be accessed from the link below. Depending upon your service you will be able to review detailed call logs, change terminating numbers, change time of day settings, add and administer call centre agents etc.
Click here to login
Silver NGN
The portal for administering your Silver NGN service can be accessed from the link below. Depending upon your service you will be able to change terminating numbers, change time of day settings, review usage patterns.
Click here to login

 Home  |  About Us  |  Voice Services  |  Managed Services  |  Data Services  |  Partners  |  Terms of Use  |  Privacy Policy  |  Join Meeting  | Contact Us
Copyright 2009 © BtL