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Voice Services

The much maligned and wrongly commoditised voice service is a business critical service and so should be treated with respect.

Whilst the cost of a call and the line it uses is important to control the choice of phone system and integrated applications like call recording, logging, diallers and CTI are major productivity enablers. BtL are also conscious of the need to consider business continuity and can build this into the design utilizing traditional and IP based technology.

 

Business Lines and Calls
Anyone can provide cheap business minutes, lines and calls. BtL provide business quality reliable voice services with sophisticated billing options and disaster recovery. Supported by our 24 hour fault reporting service you can be assured of a professional service at a competitive price...
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Call Centre
BtL can provide all the ICT services you need to set up and run a call centre, from diverse connectivity and call routing to advanced IVR’s and application integration. Whether you have an inbound or outbound centre BtL will create a solution to fit...


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Mobile Interceptor
Stop paying extortionate prices to call International and 08xx Numbers from your Mobile. Savings of up to 98%! No contract, no hidden fees, no calling cards, no top-up, no numbers to dial before you make a call. Call over 150 countries including international mobile/cell phones and landlines…

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Inbound Solutions
At BtL we pride ourselves on the flexibility of our solutions. We can provide basic low cost number termination to the creation of virtual call centres complete with remote agent login. If you can imagine it we can build it...
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Voip
Much discussed but far less understood. Contact BtL for a free assessment of your options and potential benefits to your organisation, from a service provider who understands the benefit of both VOIP and traditional telephony (TDM)...

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Phone Systems
BtL provide a wide range of phone systems based on traditional and SIP technology from leading companies such as 3Com, Avaya and Nortel. We will design a system for you taking into account historic investment and the level of integration with other applications and other sites...

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Call Recording
Whether it is for compliance, training or security reasons you want to record calls. BtL can provide a solution from one line to thousand’s, extension or trunk side, traditional or IP, Onsite or based in the network. In short we have all bases covered...
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Diallers
Whether progressive or predictive BtL can provide a solution that integrates with your existing telephony infrastructure...



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Mobile
BtL can provide all 5 networks with and without inclusive minutes. Uniquely we will tell you the level of bonus we will receive for any package and return most of that to your business, so we can focus on delivering a managed service to satisfy your requirements without restricting your hardware choices...

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International Toll Free
International Toll Free (Free phone) numbers, enable your business to have a presence in over 76 countries worldwide. Calls are FREE for callers in your chosen countries. We can set up selective locations within 5 days from when requested at no extra cost...

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