Voice over IP (VOIP) or otherwise known as Voice over Internet Protocol simply put, allows normal telephone (and video)calls to be digitally transferred and routed over data networks, such as the Internet, your local area network (LAN) or a wide area network (WAN),or public Internet as opposed to traditional telephony (TDM). The savings and increased functionality can be significant by integrating your voice and data into a single infrastructure and can deliver other benefits including:
- Reduce your line rental costs
- Installation costs of lines can be less compared to analogue and ISDN lines
- Easy to add more phones lines as your business grows
- Easy to integrate home workers into your office telephone system.
- Allows your business to be flexible and adapt quickly to the constant changing business environment
It’s important however if you are considering a VoIP solution that it is correctly deployed. Poor implementation can lead to poor call quality, lost calls and even intermittent loss of telephony altogether. BtL can help advise and implement a successful VoIP solution whilst enjoying the flexibility and rich features of a fully populated PBX System, including Voice Mail, Call Forward, Auto Attendant and Out of Office Response.