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The ever popular iPhone that has dominated the consumer mobile world for the last couple of years continues to make inroads into the corporate market. Added to improved security it now has the ability to integrate with your phone system to provide fixed to mobile convergence i.e. be an extension.
Businesses are increasingly relying on mobile phones to drive employee productivity both in and out of the office, whilst eliminating or significantly reducing international roaming charges and reducing the cost of calling out of bundle destinations e.g. International or Freephone numbers. Integration is also available for Android users.
Simply put on compatible phone systems the iphone runs an application downloadable from iTunes that turns into a mobile extension on your phone system providing the ability to advertise just one number.
Benefits of Fixed Mobile Covergence (FMC)
By turning the mobile device into an extension off the PBX, enterprises are able to bring together the worlds of mobile telephony and fixed telephony. The FMC solution should enable the enterprises to increase employee productivity and responsiveness outside the office, while helping to reduce mobile expenses:
- Single number: Calls to deskphone simultaneously ring up to four other devices, reducing the chance of missing important calls.
- Users can seamlessly transfer calls between mobile devices and deskphone, without the caller being aware of the transition.
- Users need only remember one business number and manage one voice mailbox.
- Calls made from a mobile device can show the desk phone caller ID, for true one-number portability.
- Mobile devices can be integrated with business call recording and call tracking features.
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