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Disaster Recovery There are many aspects to this often discussed but far less implemented area of business.
Dataquest have found 80% of businesses who have major ICT disaster go out of business within 18months.
Ask yourself the following questions:
- What is my back up plan if my phone system dies and cant be repaired quickly?
- How should I take advantage of LLU?
- Can I link my phone systems so if one has a fault the other will take over?
- Do I have resilient IP or ISDN connections?
- Would it be useful to have a call centre take our calls should we lose the building?
- How can I enable my staff to easily work from home?
- What would be the effect if I lost all or part of my corporate data?
If you dont have an answer for these questions and a clear plan then you should talk to BtL. It doesnt have to cost the earth to build resilience into your ICT and at the very least it should be a conscious decision not to implement not by default.
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